The Consumer Insights Blog

What is Customer Experience Analytics & How To Measure It in 5 Easy Steps

May 5, 2020June 22, 2020 Alon Ghelber

What is customer experience analytics? Customer experience analytics is the collection and processing of customer data in order to obtain a better understanding of customers points of view, pain points, and experiences with a product or service. Quality customer experience analytics provides valuable insights that enable brands to make data-driven intelligent decisions, potentially improving consumers’ shopping, support, and service experience. In addition, the information collected can help create optimized marketing…

3 Reasons D2C Is The Future For BIG brands

May 4, 2020May 4, 2020 Boaz Grinvald

What is D2C? Direct to consumer marketing (D2C) is a tactic in which a company advertises and sells a product or service directly to consumers, evading the middlemen in order to reduce costs for the consumers and gain a better ROI for the company itself. Why is D2C important? It’s all about evolution and survival of the fittest. eCommerce marketplaces are the first wave of digital commerce. They took a…

Amazon Listing Optimization: The Ultimate Guide (2020)

April 30, 2020May 5, 2020 Alon Ghelber

With thousands of other listings to compete with, it can be challenging to get your product to rank higher in Amazon search results. This guide will provide you with actionable steps on how to optimize your listing on Amazon

eCommerce Strategy: The Definitive & Awesome Guide (2020)

April 30, 2020May 3, 2020 Alon Ghelber

eCommerce Strategy: The Definitive Guide A robust eCommerce strategy required for businesses that sell online. Especially nowadays, with the novel COVID-19 forcing many companies to go online. Even without the COVID-19 effect, eCommerce is a growing trend. More than 10 years ago, eCommerce was at 5.1% of total retail purchases. eCommerce now accounts for 16%, and the numbers keep growing. Another fact – eCommerce order volume has increased by almost…

Amazon Vs Walmart Vs Best buy Vs Target – Reviews Report (2020)

April 26, 2020April 28, 2020 Alon Ghelber

Amazon Vs Walmart Vs Best buy Vs Target The biggest eCommerce in the US are facing interesting times due to the novel COVID-19. Make no mistake, even in quiet times, there is a constant battle between Amazon, Walmart, Best Buy & Target for customer affection and money. The new reality force those players to change their strategy & tactics. Governments all over the world have instructed their citizens to work…

Crowd Wisdom: Reasons for Brands to Listen to Their Customers to survive Covid-19

April 23, 2020April 30, 2020 Boaz Grinvald

Crowd Wisdom in eCommerce It’s not a secret that the world had changed since Covid-19. If we try to sum it all up, 3 key changes are leading to a big shift in consumer tastes and behaviors (aka crowd wisdom) Consumers are mostly at home They have financial concerns There are no social events Crowd wisdom is the sum of all data that is collected through call centers, reviews, feedbacks…

How to Use Consumer Insights in Your Favor: The Definitive Guide (2020)

April 13, 2020April 28, 2020 Alon Ghelber

Consumer insights are your customers’ truth – how they experience your product or service, how they felt about it, what they want, need, and desire. Understanding your consumers’ needs and wants is essential to ensuring your brand’s future. Scanning, collecting, and analyzing customer feedback empowers businesses to learn from their customers – so they can innovate and improve customer experiences and generate positive sentiment. This blog post is your definitive…

3 Things Brands Must Consider During Corona crisis

April 10, 2020April 30, 2020 Boaz Grinvald

A lot has been said already about the coronavirus and the global crisis. Everyone seems to be in agreement though that the crisis represents a major shift in consumer behaviors. With the limitations on mobility and social distancing, we, consumers, are spending less on things that we used to spend more time on like movies or restaurants, and are spending more on things we spent less on like groceries or…

NPS survey: The definitive guide for Net Promoter Score (2020)

NPS survey: The definitive guide for Net Promoter Score Survey (2020)

April 6, 2020May 5, 2020 Alon Ghelber

We will explain what Net Promoter Score surveys are, their importance, how you can use them in your favor, and what impact the spread of COVID-19 has had on how we use and conduct NPS surveys.

Coffee makers Industry Report: 2019 Retrospective Amazing Insights!

April 2, 2020April 27, 2020 Alon Ghelber

Coffee Makers Industry Report In Numbers Revuze has analyzed the coffee makers industry to share with you all the the relevant information we found and that will help you position yourself ahead of your competitors in the following coffee makers industry report. The average American drinks between 2-3 cups of coffee each day. While some people get their daily caffeine dose in a coffee shop, many prefer having their cup-a-joe…

The US Facial Care Industry Market Research Report

US Facial Care Industry Market Research Report 2019

March 30, 2020April 30, 2020 Alon Ghelber

US Facial Care Industry Market Research The US Facial Care industry market research is about a multi-billion global industry, delivering consumers with cosmetic products designed for the care and protection of their skin. In the United States alone, the skincare market is estimated at around 13 billion dollars in sales 2019. There are hundreds of brands selling a variety of products – from night cream and sunscreen all the way…