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Consumer Insights Blog

Your Go-to Blog for Actionable Consumer Insights, Tips and Best Practices on Everything Voice of Customer

Latest Post

5 Effective Ways to Measure Brand Perception
5 Effective Ways to Measure Brand Perception
Let’s face it—your brand isn’t just what you say it is. It’s what people say it is. In today’s experience economy, brand equity is built—or broken—by...
Donna Perlstein

Donna Perlstein

Apr 16, 2025 ‧ 3 MIN.
All Articles Consumer Insights E-commerce General Innovation Marketing Product News
Customer Review Analytics: Transforming Feedback into Actionable Business Strategies

Customer Review Analytics: Transforming Feedback into Actionabl

Reviews are everywhere today, from eCommerce platforms like Amazon, Walmart, and even Google. Theyâ€...

Florence Broder

Apr 16, 2025 ‧ 7 MIN.
Turning VoC into Action with AI: Empowering Teams to Succeed

Turning VoC into Action with AI: Empowering Teams to Succeed

In today’s data-rich world, professionals across industries are inundated with information. From c...

Florence Broder

Apr 15, 2025 ‧ 4 MIN.
From Insights to Actions: How Revuze’s Action Hub is Ushering in the New Era of VoC-based Actions

From Insights to Actions: How Revuze’s Action Hub is Ushering

At Revuze, our journey has always been about listening to the voice of the customer (VoC). For years...

Florence Broder

Apr 9, 2025 ‧ 3 MIN.
15 Best Voice of the Customer (VoC) Platforms in 2025

15 Best Voice of the Customer (VoC) Platforms in 2025

Capturing the voice of the customer has become a business imperative. As expectations rise and compe...

Florence Broder

Apr 7, 2025 ‧ 11 MIN.
Category Insights: How to Optimize Product Placement Effectively

Category Insights: How to Optimize Product Placement Effectivel

Effective product placement goes beyond just securing shelf space or online visibility. Brands must ...

Florence Broder

Apr 6, 2025 ‧ 6 MIN.
How to Improve Net Promoter Score: The Definitive Guide

How to Improve Net Promoter Score: The Definitive Guide

How do you ensure your customers are happy? Net promoter score can help you do that. Read more and l...

Simone Somekh

Apr 4, 2025 ‧ 9 MIN.
Boost Your Marketing ROI with Actionable Consumer Shopper Insights

Boost Your Marketing ROI with Actionable Consumer Shopper Insig

Understanding your customers is the foundation for effective marketing strategies and long-term busi...

Florence Broder

Mar 30, 2025 ‧ 5 MIN.
Consumer Trend Forecasting: What You Need to Know

Consumer Trend Forecasting: What You Need to Know

Staying ahead in business requires more than just reacting to market shifts—it demands the ability...

Florence Broder

Mar 28, 2025 ‧ 7 MIN.
How Grammy-Winning Artists Are Shaping the Beauty Industry

How Grammy-Winning Artists Are Shaping the Beauty Industry

Today, Grammy-winning artists not only influence beauty trends; they also launch their own successfu...

Florence Broder

Mar 27, 2025 ‧ 5 MIN.
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