New Product
Launch Report

Our autonomous AI powered text interpretation NLP engine continuously scans multiple online & offline data sources.

Learn More

eCommerce Alerts Report

Our system automatically detects and analyzes all relevant references to your market, brand, products, and competition.

Learn More

Executive Summary
Report

Other solutions require massive amounts of data to work. Whether you have 1k or 1M support tickets, Revuze AI process the results without any human intervention

Learn More

Net Promoter Score
Report (NPS)

Address the needs of your customers with actionable data. Automatically surface key topics, track trends, and identify conversations that matters.

Learn More

Customer Satisfaction Score(CSAT) Report

By automatically classifying and routing customer feedback and
entiment in realtime, your product team can develop the best product.

Learn More

New Product Launch Report (NPL)

This report puts the spotlight on a single product and monitors its launch process over a period of time.

The NPL report includes:

  • An analyst’s summary
  • Average Net Promoter Score
  • Volume & sentiment over time
  • Detailed customer sentiment breakdown by channel
  • Top 5 positive and negative customer reviews

Executive Summary Report

This report puts the spotlight on your brands and how they perform in the competitive landscape.

The Periodic Insight Report includes:

  • Competitive Summary (Global View when applicable)
  • Your Product Lines / Your Brands (Global view when applicable)
  • eCommerce presence Vs. Competition
  • Category Overview by-product lines / Leading Brands (Global when applicable)
  • Brand Competitive View (Global when applicable)
Wilson logo
Lubrizol Logo
McCormick logo

Customer Satisfaction (CSAT) Monitoring Report

This report puts the spotlight on a your brand’s Customer Satisfaction (CSAT) index against the competitive landscape and monitors it over a period of time.

The CSAT report includes:

  • Industry benchmark
  • Your Brand CSAT over time
  • Competitive landscape analysis (5 brands)
  • Detailed customer sentiment breakdown by channel
  • Top 3 positive and negative customer reviews

Net Promoter Score (NPS) Report

This report puts the spotlight on your brand’s Net Promoter Score against the competitive landscape and monitors it over a period of time.

The NPS report includes:

  • Industry benchmark
  • Your Brand NPS over time
  • Detailed customer sentiment breakdown by channel
  • Top 3 positive and negative customer reviews

eCommerce Alerts Report

Revuze eCommerce Alerts is an add-on product to our Revuze Explorer, that provides you with alert emails on a daily or weekly basis to online reviews, Q&A based on your criteria.

With Revuze Alerts you can be made aware quickly to issues such as:

  • Low star rating reviews
  • Reviews that include negative text
  • New questions on your product line