Customer Experience (CX) Insights For Everyone
Transforming CX Consumption
Now business users can gain unparalleled, in-depth cx analytics into customers and competitors without IT, experts or lengthy projects.
At a fraction of the cost of market research solutions, consumer insight professionals, product managers or customer service managers can make data driven decisions autonomously.
This Is How We Transform CX
Connecting Everyone To CX With Automation
- Self Service Platform
- No Experts Involved
- No IT Involved
Holistic:
- All Brands SKUs / Locations
- All Topics Discussed
- All Channels Available
Find out why the biggest brands in the world choose Revuze to provide them with fresh insights everyday.
Raw customer opinions
insights
DELIVERY
Easy Onboarding Process
You don’t have to spend time defining keywords, identifying key phrases and hiring expensive analysts.
Revuze’s self-learning analytics engine – powered by a continual collection of customer insights alongside customer satisfaction – determines the sentiment towards any brand with great accuracy all without human interaction!
1 hour Kickoff
Review goals Hierarchy Brands Data crawlers
01
1.5 hours delivery
Review dashboard Training
02
Revuze gathers, analyzes, and customizes data into the dashboard
ALL IN ONE PLACE
Revuze Analytics Engine
Our analytics engine empowers all team members to access valuable consumer data right when they need it. The solution leverages big data, machine learning, natural language processing and sentiment analysis to understand exactly what your customers mean when they’re talking about your products.
Supported countries and websites per country
US (20+)- CANADA (5+)
- UK (5+)
- France (3+)
US (20+)
CANADA (5+)
UK (5+)
France (3+)- Germany (5+)
- Switzerland (4+)
- Autstria (3+)
- Spain (3+)
Germany (5+)
Switzerland (4+)
Autstria (3+)
Spain (3+)- Russia (3+)
- China (5+)
- Korea (3+)
- Japan (5+)
Russia (3+)
China (5+)
Korea (3+)
Japan (5+)- India (3+)
- Australia (5+)
- South Africa (3+)
India (3+)
South Africa (3+)eCommerce
Social media
- Social media aggregators
Internal
- Call center
- Surveys
- Store data
- Chat
- BazarVoice
- Text / Excel file
- API
The Bottom Line on Incentivized Reviews And How Accurate Are They.
Mining Private and Public Data
01
Machine Learning
discover new aspects/topics in each product category and automatically & independently build a unique taxonomy for each. This self-learning technology teaches itself about the world of your products and maximizes the value of the insights it provides.
02
Identify The Sentiment
03
Get The Context
04
CLIENTS
Trusted By
From innovators to FORTUNE 500 companies – Revuze Big Data Consumer Analytics Platform helps organizations to dominate their markets. Here is some of them:
Industries
Use Cases
Revuze’s self-learning analytics engine, advanced natural language processing and machine learning makes us the First Industry Agnostic Solution! Here’s a small sample of industries we’re creating value for:
Consumer Packaged Goods
Know what your customers (and your competitors customers) think in real time from discovery to shipping to loyalty. Measure yourself against industry leaders and analyze trends as they happen.
Personal Care
Analyse trends as they happen, fix issues before they go viral, identify new market opportunities, and create better offerings. Know how you compare yourself with the industry leaders and improve your customer sentiment.
Automotive
Revuze helps the world’s biggest automotive brands to know what their customers think, measure customer experience in teal time and gather consumer insights using our AI-powered sentiment analysis engine.
Sporting Goods
As more and more sport equipment is sold online its important to know what customers think about your brand and products. Its more important to know how they talk about your brand. Revuzes self-learning AI based analytics engine gets you all you need to know about your product, brands and even your competitors.
Fashion Retailers
Fashion shoppers are a tech savvy breed. Know what they really think about your brand and products from sizing & availability to shipping and match their preferences. Use that information to launch new products and improve existing ones.
Home Appliances
Know what your customers think, their true likes and dislikes and act in time. Revuze analyzes online reviews from multiple sources, listens to social media and creates a competitive bench mark in real time using its advanced machine learning technology.
PRODUCTS
The Latest Insights Delivered To You By AI
Revuze simplifies market research so that any Product, Marketing, QA and Consumer Insights Expert can make better, well-educated, business decisions, faster. The Revuze autonomous AI solution turns any type of data (eCommerce, call center, emails, Social, etc) intomarket insights about your brand, competitors, products and features.
Brand Dashboard
Full presentation of complete brand inventory of key performance indicators and sentiment analysis with respect to your brand, products and their features.
- See 40-80 topics that your consumers care about
- Drill down to the most specific traits of your product
- Monitor Competitors to the product level
Emerging Trends
Be the first to spot interest shifts. Take advantage of knowing what your customers care about the most as they form their views. A unique view that considers sentiment volume and intensity.
- Get a head start on new topics
- Catch negative trends for your products early
- Make early adjustments to perfectly fit customer needs
Competition
Know your competition and how you are benchmarking against them in all aspects that matter to you and your customers. Spot new opportunities and tackle weaknesses.
- Know the strengths & weaknesses of your competition
- Examine each competitor in detail across 40-80 topics
- Get granular comparisons and trends across time
Product Analysis
Zoom in to any aspect of your products to learn what your customers thought of it in regards to 80 automatically-captured characteristics.
- Address consumer concerns as soon the product meets the market introduction stage
- Monitor product launch progress to insure smooth consumer adoption
- Easy export to PowerPoint to share with peers
Timeline
See how your brand is performing over time. Explore fluctuations in sentiment and overall satisfaction to understand cause & effect.
- Monitor your brand health performance over time
- Examine fluctuations in sentiment and satisfaction for every product and feature
- Measure your ability to create affinity within the minds of your consumers
Request a Free Demo
Our team is happy to answer any of your questions. Fill out the form and we’ll be in touch as soon as possible.