Author: Boaz Grinvald

Revuze came up with a much better and scale-able solution, which provides trustworthy results, and does it faster (almost in real time). This solution is based on real online reviews your customers place online, big data, sentiment analysis, and a cutting edge artificial intelligence technology. Not only that, but such big data analytics could impact business decisions and results in many different ways. Before we explain how the company does it, let’s first cover some of the basics.

The role that social media plays for brands has been evolving and changing ever since social media came to be. At first, they were using it

In this article, we will explore some important topics, such as “customer analytics,” “customer experience,” and “competitor analysis.” These tools can help you learn more about your market, your competition, and ultimately will allow you to make smart predictions and base your key decisions on solid and reliable information and create meaningful business impact. We will also list different ways that you can use big data customer analytics to impact your business’s results.

What is Voice of the Customer, often referred to with the acronym “Voc”? “Voice of the Customer” (VoC) is a broad term businesses use to define

Social media sentiment or Social Sentiment is the feeling or attitude people express on social media regarding a specific brand, service, or product.

Text analytics is an automated process to analyze unstructured text and extract useful information from it often carried out with the help of a software.

We’re so excited…feel free to read through this great article about the importance of leveraging innovative AI solutions such as Revuze to know your customers and

We’re very excited to announce this great thought leadership paper and survey put together by iProspect, with participation from Revuze. Revuze is in good company next to

its surprising to see that in the oral care market consumers are most concerned about taste then anything else

You would think that when it comes coffee is all about taste. Well… the data says differently, taste is only 7th in importance for US coffee makers