3 Reasons D2C Is The Future For BIG brands
What is D2C? Direct to consumer marketing (D2C) is a tactic in which a company advertises and sells a product or service directly to consumers, evading
Read MoreWhat is D2C? Direct to consumer marketing (D2C) is a tactic in which a company advertises and sells a product or service directly to consumers, evading
Read MoreCrowd Wisdom in eCommerce It’s not a secret that the world had changed since Covid-19. If we try to sum it all up, 3 key changes
Read MoreA lot has been said already about the coronavirus and the global crisis. Everyone seems to be in agreement though that the crisis represents a major
Read MoreWhat is proactive customer experience? The roots and DNA of customer understanding are reactive in nature. In general, as a brand you try to do something
Read MoreDear customers and partners, I’m writing this to update you on our activities during these challenging times. I’m thinking about you and your families at this time
Read MoreWhen we look back at our top insights and extrapolate forward, we see some clear trends that don’t seem to go away, but just become stronger. These are our top bets on what will change in the CX market in 2020.
Read MoreEnterprise Customer Experience Between the eCommerce and mobile internet boom, the war on customer’s pocket is on at full force. Major tech vendors CEO’s have recognized
Read MoreCustomer Experience Analytics (AKA: CX Analytics) is a collection of consumer data gathered from all of the channels and an output of consumer insights in a report or a dashboard.
Read MoreThe surge in fake reviews is not a problem just for consumers. It can potentially be a huge problem also for businesses who want to do customer analytics to gain valuable insights on the market and consequently make informed business decisions. Here’s how…
Read MoreRevuze Next Generation Solution is Here! Find out how what new technologies we are using to lead the next generation of customer experience.
Read MoreCX Trends That Can’t Be Ignored: 71% of consumers agree that genuine UGC in the form of customer reviews make them more comfortable buying a product online. In this article we will discuss 2 CX trends to look for!
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