For Product Managers

New Product Launch

  • Analyze any major competitor in the market from brand to product level
  • Analyze consumer opinions in the market
  • Minimize gaps between your new product, consumer wish list and competitors
  • Prioritize MVP product capabilities based on detailed voice of the customer analysis
  • Monitor product launch acceptance based on the voice of the customer

For Product Managers

Product Evolution

  • Analyze any major competitor in the market from brand to product level
  • Analyze consumer opinions in the market
  • Minimize gaps between your new product, consumer wish list and competitors
  • Prioritize MVP product capabilities based on detailed voice of the customer analysis
  • Monitor product launch acceptance based on consumer voice

For Consumer Insights

  • Know your market and your competition
  • Ongoing customer satisfaction measurement
  • Be the first to know about new market trends

Examples

  • Understand the voice of the customer (VOC)
  • Identify new competitors and new opportunities 
  • Leverage our customer sentiment analytics engine to analyse the market
  • Identify white spaces

For Customer Service

  • Know your customers net promoter score
  • Understand product failures in details
  • Reduce rate of return
  • Identify issues as they evolve

Examples

  • Analyze any SKU issues in depth and automatically
  • Leverage alerts to know about sentiment shifts on SKUs 
  • Share detailed reports on product issues with R&D
  • Improve satisfaction and star ratings

For Strategic Marketing

  • Know your customers
  • Know your competition

Examples

  • Analyze any major competitor in the market from brand to product level
  • Analyze your customer opinions on any SKU
  • Devise customer upgrade campaigns from product A to product B
  • Devise competitive positioning between specific SKUs 
  • Formulate brand positioning based on deep analysis of consumer voice
  • Monitor campaign messaging impact on consumer voice

For Supply Chain Managers

  • Compare retailers based on voice of customer
  • Understand consumer issues per retailer

Examples

  • Compare consumer satisfaction from retailers across topics such as Availability, Shipping etc.
  • Analyze voice of the customer per retailer / channel
  • Identify retailer specific issues
  • Know which retailers can improve and where

For Product Innovation

  • Find white spaces
  • Understand the market
  • Know your competitors in depth
  • See where you lag behind

Examples

  • Understand brand and product strengths and weaknesses in the market 
  • Know what consumers are excited about with leading brands and innovations
  • Prioritize innovation ideas based on detailed consumer voice analysis

Schedule a Demo

Find out why the biggest brands in the world choose Revuze to provide them with fresh insights everyday.