Product Return Analysis
Discover why consumers are returning products and address issues quickly
Competitive Intelligence
See what competitors launch, how they’re rated, and where you stand.
Product Innovation
Use trending topics and insights to guide enhancements that align with market needs.
Product Health Score
Measure a product’s performance within its category by analyzing sentiment, strengths & weaknesses
Product Launch Tracker
Monitor product launch performance, identify challenges & take action
Purchase Motivators
Identify what drives customers to choose your product over competitors
Trending Hashtags
Topics audiences are actively engaging with.
Category Launches
See new competitor launches entering the conversation.
Crisis Management
Early indicators of potential crises or reputation risk.
Video Analysis at Scale
See exactly how you stack up, and where you can outperform
Organic vs. Incentived
Evaluate organic vs. incentivized feedback. Distinguish between signals & noise.
Campaign Monitoring
Analyze your own social content.
SWOT Analysis
Identify product strengths, weaknesses, opportunities and threats using VoC.
360° of VOC
Leverage insights from multiple sources to get a full, unbiased perspective
Market Trend Analysis
Benchmark shift in consumer behavior using 24 months category-level data
Star rating drivers
Understand what influences customer ratings and take steps to improve them.
AI-powered surveys
Generate online surveys based on category benchmark data and distribute to millions of potential buyers
Unmet Needs
Identify consumer pain points and areas where demand is not being met.
PDP Enrichment
Enhance PDPs with embedded, AI-powered review summaries to improve customer trust and drive sales
Shopper Experience
Gain a 360° view of the online shopping journey to deliver a seamless experience
Price Tier Analysis
Benchmark product pricing across sales channels to identify correct price point
Competitive Intelligence
See what competitors launch, how they’re rated, and where you stand.
Trend Detection & Forecasting
See what’s coming before it’s everywhere
Influencer Discovery & Vetting
Work with creators who align with your brand
Visual Mention Tracking
Know where and how your brand appears, even when untagged
CX Pain Point Discovery via UGC
Fix what’s broken straight from the customer’s point of view
Crisis Detection & Virality Monitoring
Catch backlash before it explodes or amplify a breakout hit
UX, R&D & Innovation
Innovation Testing, Concept validation, product defect and returns analysis
Creative, CRM, Marketing
Campaign planning, messaging, rebranding, packaging, claims testing
Foundational & Behavioral
Consumer Profiling, Trend Identification, Market Segmentation, Path to Purchase
Competitive & Shopper Tracking
NPS, production launch tracking, market performance, shopper behavior
Automated Onboarding
Speed up the onboarding process, improving the entire customer experience across channels.
Centralize Engagement Data
From conversations to insights to revenue across all channels
Convert Visitors into Buyers
Interactive chatbots engage visitors and drive sales
Full Attention to Every Customer
Automatically route all customer conversations to one unified inbox
Product sales & revenue data
Track performance across 100M+ products, by engagement, revenue, units sold, MoM growth, and more.
Top trending categories
Size opportunities by capturing rising categories as they emerge to align product assortments with demand.
Shop & competitor insights
Unlock new products in your category and learn sales data across the entire competitive landscape.
Video analysis at scale
Analyze at scale to see which formats, messages, and creators directly spark sales.
Instantly access actionable VoC insights based on buyers’ post-purchase feedback
Advanced AI collects and analyzes your complete Voice of the Customer from TikTok Shop - competitor, category, creator and content trends - and transforms it into actionable recommendations so you quickly understand, benchmark and optimize.
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Consumers discover over 100 million products on the platform
of TikTok users followed or made a purchase from a brand they found through the platform.
more likely that a TikTok user will immediately purchase a product discovered on the platform, as compared to users of other platforms.
of TikTok users discovered a product on the platform and immediately purchased it this year.
TIk Tok Shop sales are lightning fast. You can’t afford to stay in the dark.
TikTok Shop is where product discovery, community influence, and product sales collide. With Revuze, in partnership with Charm.io, you can seamlessly connect to one of the newest shopping channels driving growth in your category.
Track performance across 100M+ products, by engagement, revenue, units sold, MoM growth, and more.
Size opportunities by capturing rising categories and subcategories as they emerge to align product assortments with consumer demand.
Benchmark and uncover high-performing shops and creator partners. Unlock new products in your category and learn sales data across the entire competitive landscape.
Understand which themes, hooks, and formats are driving conversions on TikTok. Analyze at scale to see which formats, messages, and creators directly spark sales.
Discover high-impact creators and identify those who actually move revenue, not just views, and capitalize on these.
Expect across-the-board increased sales, as brands that invest in TikTok Shop demonstrate significant uplift across channels.
TikTok Shop insights become even more powerful when viewed alongside the rest of your market intelligence. By accessing TikTok performance data in the same platform as your review analytics, social listening, and competitive insights, you can confirm patterns, validate assumptions, and make decisions with complete confidence. This gives you a true, 360° view of your category, grounded in real consumer behavior.
Slice performance by engagement, revenue, units sold, MoM momentum, and more to surface true breakout products early.
Dive into shop-specific product data across your competitive landscape to understand positioning, pricing, and assortment strategies in real time.
Leverage AI & Machine learning to collect, analyze and validate VoC data from social, reviews, CSAT and survey data) and quickly turn it into real results

Assistant Manager of Product Development
Find out how keeping tabs on the whole sales landscape strengthens your business.
Check it out