Feature & Function sprinklr logo
Category Wide Yes No
Brand Yes Yes
Product / SKU Yes No
Feature / Function Yes Limited
Self Service Yes Yes
Automatic Topic Detection Yes No
Sentimental Analysis (Real NLP) Yes Yes
Data Sources
Social Media Yes Yes
Internal Data Yes No
Ecommerce Reviews Yes No
Competitors Reviews Yes No

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From innovators to FORTUNE 500 companies – Revuze Big Data Consumer

Analytics Platform helps organizations to dominate their markets. Here is some of them:

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Revuze VS Sprinklr Comparison

Searching for the right Customer Experience Management solution is exhausting. Each solution uses different data sources and centers around different use cases. Sprinklr leverages social media listening and uses this data for market research while Revuze leverages e-commerce reviews together with social media and internal data to provide a product surrounding customer-centric analytics.

This is exactly why when choosing between Revuze vs. Sprinklr, one should take a closer look at each vendor’s technical abilities, data sources, and whether they are marketing centric / product centric or both. Another important aspect to take into account is how automated the onboarding process is and whether it requires integration experts or if it is fully self-service.

Boaz Grinvald, CEO of Revuze

“Revuze vs Sprinklr: Guidelines For Comparing Customer Experience (CX) and Social Media Listening Tools – Find Out Why Businesses Like Yours Choose Revuze Over Sprinklr”

About Sprinklr:

Sprinkr is a customer experience management solution that leverages social media listening to provide a brand level customer experience measurement. It also applies social listening to offer limited product / feature CX analytics.

About Revuze:

Revuze is a customer experience management solution that leverages multiple data sources such as e-commerce reviews, social media and internal data sources.Revuze provides a holistic CX measurement and competitive research from the feature/function to product/SKU, down to the brand and category level.
Revuze Explorer ™ allows you to understand what your customers think leveraging unstructured data to auto discover topics and the sentiment towards it.

Discover the differences between these two solutions and learn how to choose a customer experience management solution which directly caters to your use case and Product/Marketing KPIs.

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