Discover why consumers are returning products and address issues quickly

See what competitors launch, how they’re rated, and where you stand.

Use trending topics and insights to guide enhancements that align with market needs.

Measure a product’s performance within its category by analyzing sentiment, strengths & weaknesses

Monitor product launch performance, identify challenges & take action

Identify what drives customers to choose your product over competitors

Monitor brand health and track top competitors

Identify relevant influencers and create kits tailored to campaign goals and audience insights.

AI-powered social insights that help brands uncover trends and take action on what consumers care about.

Turn social video into actionable brand intelligence VoC-driven insights

Differentiate between short-lived hypes and long-term trends to inform strategy

Leverage advanced analytics to refine campaigns in real-time, increasing engagement

Identify product strengths, weaknesses, opportunities and threats using VoC.

Leverage insights from multiple sources to get a full, unbiased perspective

Benchmark shift in consumer behavior using 24 months category-level data

Understand what influences customer ratings and take steps to improve them.

Generate online surveys based on category benchmark data and distribute to millions of potential buyers

Identify consumer pain points and areas where demand is not being met.

Enhance PDPs with embedded, AI-powered review summaries to improve customer trust and drive sales

Gain a 360° view of the online shopping journey to deliver a seamless experience

Benchmark product pricing across sales channels to identify correct price point

See what competitors launch, how they’re rated, and where you stand.

Spot what’s trending before your competitors do

See exactly how you stack up, and where you can outperform

Measure what matters, beyond vanity metrics.

Protect your brand from emerging risks and shifts.

Plan content with confidence

See what’s coming before it’s everywhere

Work with creators who align with your brand

Know where and how your brand appears, even when untagged

Fix what’s broken straight from the customer’s point of view

Catch backlash before it explodes or amplify a breakout hit

Innovation Testing, Concept validation, product defect and returns analysis

Campaign planning, messaging, rebranding, packaging, claims testing

Consumer Profiling, Trend Identification, Market Segmentation, Path to Purchase

NPS, production launch tracking, market performance, shopper behavior

Speed up the onboarding process, improving the entire customer experience across channels.

From conversations to insights to revenue across all channels

Interactive chatbots engage visitors and drive sales

Automatically route all customer conversations to one unified inbox