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badge360° of VOC

360° Consumer Data.
One Unified Solution.

Our solution empowers brands with a 360° view of consumer data by collecting and analyzing VoC from multiple sources, including eCommerce, ratings and reviews, social media, surveys, call center interactions, and more.


By unifying these insights into a single platform, brands can gain a holistic view of consumers and competition and provide precise recommendations on how to stay ahead by truly understanding what consumers want everywhere they express it.

See It In Action
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Powering insights for truth-driven teams around the world

  • Wilson
  • WD
  • PG
  • On
  • Loreal
  • Logitech
  • Hoover
  • Haleon
  • H&S
  • GG
  • Coty
  • Char Broil
  • Bosch

The Challenge

VoC data is scattered, each with different formats. With over 80% of consumer data unstructured and 60% of brands lacking the right tools, extracting actionable insights is a challenge. Without a unified approach, brands risk blind spots in product performance, customer experience, and market trends, impacting growth and innovation.

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THE SOLUTION

All Your VoC Data, One AI-Powered Platform for Smarter Decisions

Our CIHub unifies VoC data from multiple sources such as eCommerce, social media, surveys, call centers, and more into a single, AI-powered platform. By breaking down data silos and analyzing structured and unstructured feedback, brands have a 360° view of consumer sentiment and competitive insights.




This enables businesses to identify trends, track market shifts, and make data-driven decisions faster. With real-time analytics and intuitive reporting, brands can optimize products, enhance customer experience, and stay ahead of the competition, all from one easy-to-use solution.

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Main FEATURES

True 360° Consumer Insights

Gain a complete view of your and your competitors’ customer sentiment by integrating VoC data from eCommerce, social media, surveys, call centers, and more into a single platform.

AI-Powered Analysis

Turn VoC data into recommendations from structured and unstructured data with advanced AI, eliminating the need for manual training, sorting and analysis.

Seamless Data Integration

Break down silos with automated data collection and aggregation, ensuring all feedback sources are unified for better decision-making.

True ° Consumer Insights AI Powered Analysis Seamless Data Integration

Frequently Asked Questions

Why is a unified VoC platform necessary for brands?
How does CIHub analyze both structured and unstructured VoC data?
Can CIHub integrate with my existing data sources and workflows?

Uncover More CI Use Cases

CI Hub Updated CI HUB
SWOT
SWOT Analysis SWOT Analysis

Instant SWOT Analysis from Real Consumer Voices - One Click to Competitive Clarity

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Surveys
Surveys Surveys

Smarter, More Powerful, VoC-Driven Surveys

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MultiLayered
Market Trend Analysis Market Trend Analysis

Transform VoC Data into Real-Time Trend Analysis

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Clarity Starts with 360° VoC

CIHub delivers data-backed recommendations that reveals what’s driving returns, where expectations fall short, and how to improve product quality. With AI-powered intelligence from every touchpoint including reviews, social, surveys, and more, CIHub empowers insights teams to close gaps, reduce churn, and keep your brand aligned with evolving consumer needs.

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