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Drive Smarter Business Decisions with Revuze’s Action-Driven, AI-Powered VoC Platform

Experience a breakthrough in Voice of Customer (VoC) intelligence. Revuze’s end-to-end platform revolutionizes consumer insights by collecting, analyzing, and transforming data from social, reviews and surveys into clear, actionable recommendations. From product development to marketing strategy, our four-pillar approach delivers unparalleled accuracy and depth ensuring brands stay ahead of the competition.
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The Revuze 4-Pillar Approach

Data-Driven Decisions at Every Stage of the Consumer Journey

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Data Pillar

Comprehensive Collection and Cleansing

The Data Pillar is the foundation of Revuze’s platform, continuously collecting data from diverse sources, including online reviews, social media, survey responses, and customer care, to deliver a 360° view of the consumer and market landscape.

This holistic approach provides businesses with complete, unified datasets, allowing your teams to make informed, data-driven decisions with ease. Advanced data cleansing ensures that only the most accurate, clean, and actionable information flows to your teams, providing the foundation for AI-driven guidance and recommendations.
Multisource Data Integration

Seamlessly integrates data from online reviews and ratings, social media, survey responses, and customer care, providing a unified dataset for a complete 360 degree market view.

Category Mass Collection

Revuze’s AI-driven system captures entire product categories in real-time, automatically tracking new brands, emerging products, and unlimited
SKUs—all without manual input.

600+ Data Crawlers

Proprietary crawlers ensure uninterrupted data collection from over 600 global sources, including China.

Taxonomy Merging

Standardizes product taxonomies from eCommerce, retailer, and brand sites into one unified view.

Advanced Data Cleansing

Detects and filters out the noise by eliminating duplicate data, bot-generated content, and irrelevant information.

Product Matching

Identifies identical products listed under different names or images and consolidates all variants into a unified view using a proprietary 7-layer engine.

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Analysis Pillar

AI-Driven Recommendations with Unmatched Precision

Revuze’s Analysis Pillar goes beyond keyword tracking and insights discovery. Powered by proprietary generative AI algorithms, it delivers 90% precision and recall when analyzing sentiment and extracting discussion topics. By understanding the full context of every sentence—without relying on predefined keywords or manual intervention—this approach uncovers unexpected issues and opportunities, giving your teams the edge.

The result? Always capture what your consumers are saying—in any language, on any channel.
Topics Extraction

Identify all discussion topics relevant to your product or category. Topics are not predefined by humans, ensuring maximum granularity and objectiveness.

Custom Models

Backed by 15 years of machine learning innovation, Revuze analyzes sentiment and topics across any language, product, or category. Custom models are built for each topic within every product category, enabling a deeper, more nuanced understanding of each product.

Scalability

Tens of thousands of auto-generated fine-tuned models ensure consistency and precision across global markets.

Contextual Sentiment Analysis

Analysis is driven by contextual understanding of each sentence, not limited by predefined keywords, dictionaries, or themes—ensuring unparalleled accuracy.

Language Agnostic

To ensure the highest accuracy our text analysis is performed on any native language without any translations.

Video Analysis

Leverage advanced capabilities like sentiment detection, emotion recognition, topic identification, compliance verification, product recognition, expression detection, and more.

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Actions Pillar

Turn Insights into Actions in a Click

Data is only as valuable as the actions it drives. Revuze’s Actions Pillar transforms data into practical recommendations across all teams. Action Hubs streamline daily workflows, offering clear, guided next steps for optimizing products, GTM, and campaigns—all in a single click. Beyond insights, Revuze’s AI-driven capabilities generate high-impact content such as PDPs, influencer kits, and video scripts, empowering teams to act quickly and effectively.
Dedicated Action Hubs

Tailored recommendations for product, marketing, customer intelligence, and e-commerce teams.

GenAI-Generated Guidance

Instantly turn consumer data into marketing strategies, creative assets, and campaign ideas.

Category-to-SKU Analysis

Drill down from broad category trends to specific SKU recommendations.

Proactive Alerts

Identify emerging issues and strengths, providing a head start on competitive moves and product improvements.

Content Generation

Automatically generate essential content like PDPs, influencer kits, and video scripts, based on true consumer sentiment.

Turn Data into Action
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Data Presentation Pillar

Share Recommendations Across Teams and Tools

Insights are most powerful when shared. Revuze’s Data Presentation Layer offers flexible options for integrating insights and recommendations into your existing workflows. Whether through our cloud-based dashboard, seamless integrations with third-party BI tools, or instant access in chat platforms, Revuze ensures your teams have real-time access to insights whenever and wherever they need them.
Third-Party Integrations

Connect Revuze data directly to your BI tools, such as Power BI or Databricks.

Data Access

Access Revuze's enriched data directly through Delta Share or via secure cloud storage sharing.

Chat Platform Access

Access Revuze insights directly within chat platforms like CoPilot, enhancing real-time collaboration and decision-making.

Cross-Team Collaboration

Share data seamlessly across departments, enabling aligned decision-making.

Revuze Hubs

A cloud-based hub for category, brand, and product-level insights.

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Dedicated Action Hubs

Research and Take Action

Product Hub

AI-Powered Actions for Smarter Product Development

Marketing Hub

Redefine your marketing strategy with generative AI-driven actions

CI Hub

Get an instant AI-powered view of your entire Voice of Customer with a click of a button.

Ecomm Hub

Unlock Real-Time Recommendations and Actions Across Your Entire eCommerce Ecosystem

Reporting Hub

Empower your business with accurate intelligence to drive brand or product success