Identify product strengths, weaknesses, opportunities and threats using VoC.

Leverage insights from multiple sources to get a full, unbiased perspective

Benchmark shift in consumer behavior using 24 months category-level data

Understand what influences customer ratings and take steps to improve them.

Generate online surveys based on category benchmark data and distribute to millions of potential buyers

Identify consumer pain points and areas where demand is not being met.

Enhance PDPs with embedded, AI-powered review summaries to improve customer trust and drive sales

Gain a 360° view of the online shopping journey to deliver a seamless experience

Benchmark product pricing across sales channels to identify correct price point

See what competitors launch, how they’re rated, and where you stand.

See what’s coming before it’s everywhere

Work with creators who align with your brand

Know where and how your brand appears, even when untagged

Fix what’s broken straight from the customer’s point of view

Catch backlash before it explodes or amplify a breakout hit

Understand what’s driving satisfaction or friction

Explore how people use your product and how they feel about it

Better understand your audience segments

Test new product ideas before you launch

Validate product claims and messaging strategies

Monitor your brand’s health in real time

Speed up the onboarding process, improving the entire customer experience across channels.

From conversations to insights to revenue across all channels

Interactive chatbots engage visitors and drive sales

Automatically route all customer conversations to one unified inbox

Track performance across 100M+ products, by engagement, revenue, units sold, MoM growth, and more.

Size opportunities by capturing rising categories as they emerge to align product assortments with demand.

Unlock new products in your category and learn sales data across the entire competitive landscape.

Analyze at scale to see which formats, messages, and creators directly spark sales.