Understand your customers, improve your marketing, products and your customer’s experience!
You already know how to manage loans, mortgages, credit requests and offer other financial services. But do know what your customers think on every service and financial product you offer? All users, even non-technical oes can gain unparalleled, in-depth cx analytics and answer game-changing questions like:
What are Revuze’s typical data sources?
Revuze’s technology can analyze any type of textual customer experience feedback. We monitor online ratings, customer reviews, blog posts, and conversations on social media to detect the customer sentiment and compare it with other solutions in the financial industry, to give you a clear idea of what consumers are saying.
Can I monitor the launch of competing solutions in my category?
Yes! With Revuze, new products are mapped as soon as reviews and online conversations are published, so you can find out about new launches, their success, and how consumers are reacting to them in real time.
Which resources do I need to bring Revuze on board?
Revuze is designed to be a personal self-service solution for business users. It doesn’t require IT, experts, or a complex set-up process. Business users begin to leverage the solution after a short web training session. Unlike other complex solutions, Revuze can start delivering meaningful insights for you just a few weeks after purchasing it.
Boaz Grinvald, CEO of Revuze
“Regardless of the industry you’re operating in, Revuze can help you disrupt your market by giving you valuable insights into your customers’ experience and your competitors’ performance. Our AI solution is self-learning, which means you won’t have to spend a single minute teaching it the jargon of your industry.”
Fortune 500 retailers rely on Revuze to know what their customers think
Brands gain unparalleled, in-depth cx analytics into customers and competitors without IT, experts or lengthy projects. They’re understand how their customer experiences their brand and drive that into actionable decision, better products and increased revenue.
Join them on the world’s first Self Learning Customer analytics Platform and start optimising the core experiences of your products with real-time data, insights and AI-powered analytics.
Get actionable and timely CX that you can turn into immediate results
- With Revuze, you will know the 40-60 topics that matter for the customer experience in the financial sector. New areas of interest will surface as consumers mention them, so you can stay updated on evolving trends.
- With insights available to you 24/7, and without the need to involve IT or experts, you can make data-driven decisions and impact the performance of your business faster.
- The easy-to-use user interface highlights issues and new opportunities as they emerge.
Listen to the Voice of the Customer (VoC) in a fast-moving market
- Revuze’s technology can analyze millions of online opinions. Harness the power of the technology to get a measurement of your company’s customer experience and see how your competitors are doing.
- Leverage on many more forms of feedback, instead of small sample deep dives and other costly methods to measure sentiment.
- No experts needed: Our AI teaches itself the financial-specific language and detects the sentiment behind each review and mention. No need to manually insert keywords or topics.
Improve your marketing message basing it on your customers’ preference
- Identify the sentiment towards different features and functions of your financial solutions.
- Shape your branding message basing it on your customers’ favorite topics of discussion as seen in online reviews and conversations.
- Monitor loyalty towards various brands.