Please ensure Javascript is enabled for purposes of website accessibility eComm Hub: A Solution for eCommerce Professionals
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Drive Online Sales with Precision and Speed

Unlock Real-Time Recommendations and Actions Across Your Entire eCommerce Ecosystem

eCommHub empowers managers to track, optimize, and enhance online sales performance across owned websites and external retailers. From boosting conversions on PDPs to analyzing price tiers and improving customer experience, eCommHub provides clear, role-specific recommendations—helping teams quickly make decisions with confidence.
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The Challenge

Managing Multiple Sales Channels

Managing Multiple Sales Channels

Owned sites and retailer platforms like Amazon each come with their own unique requirements, adding complexity to eCommerce operations.
Data Overload Without Clarity

Data Overload Without Clarity

Teams receive a flood of online feedback and reviews but lack the tools to convert them into meaningful insights for improvement.
Unifying Shopping Experiences

Unifying Shopping Experiences

Delivering a seamless online experience is not a simple task and relies on consumer feedback and key issues like returns, shipping, and customer care.
THE SOLUTION

Real-Time Actions to Optimize All Your Online Sales Channels

eCommHub bridges the gap between online consumer feedback and eCommerce strategy and actions uniquely focused on your specific KPIs. By converting raw data into clear, persona-based recommendations, eCommHub equips teams to make fast, strategic decisions. From boosting PDP conversions to tracking retail share of voice, eCommHub empowers you to take action that drives measurable results.
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Gain Strategic Insights from Online Feedback

PDP Enrichment

Automatically enhance product detail pages with optimized descriptions, targeted keywords, and content that reflects consumer feedback to drive higher conversions and engagement.

Shopper Experience

Gain a 360° view of the online shopping journey, identifying customer pain points related to shipping, returns, and checkout to deliver a frictionless experience.

Price Tier Analysis

Compare product pricing across sales channels to identify where you're overpriced or underpriced, and receive recommendations for price adjustments by retailer.

Review Summary

Display a real-time review summary directly on your brand’s website to increase transparency, build trust, and boost buyer confidence at the point of purchase.

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Transform Insights Into eCommerce Success

Star Rating Optimization

Pinpoint the key issues driving down star ratings and receive guidance on how to improve them, empowering you to lift product ratings and sales.

Share of Voice

Measure your brand’s share of voice on key retailer platforms like Target and Sephora, tracking visibility relative to competitors to identify emerging threats and growth opportunities.

Competitor Analysis

Analyze competitor sentiment, share of voice, and product performance across retailers to benchmark against rivals and adjust your strategy accordingly.

Retailer Analysis

Measure performance across individual retailer platforms and assess relationships with key partners, arming teams with the insights needed to negotiate better terms and partnerships.

Start Taking Action

Use Cases: How eCommerce Teams Are Leveraging eCommHub

Personalized Post Review Promotions

Personalized Post-Review Promotions

Identify customers most likely to repurchase or recommend, and trigger personalized promotions or incentives to boost loyalty and repeat purchases.
Product Assortment

Product Assortment

Optimize your product assortment by analyzing which products are driving sales, sentiment, and engagement—ensuring you stock the right products at the right time.
Product Sentiment Analysis

Product Sentiment Analysis

Uncover consumer sentiment around specific products and features to guide product development, enhance PDPs, and inform category-level strategy.
Advertising Optimization

Advertising Optimization

Leverage consumer feedback to refine ad messaging, creative assets, and campaign direction—ensuring ads reflect customer sentiment and trends.
Competitive Landscape

Competitive Landscape

Track competitor performance, pricing, and consumer sentiment across retailer platforms to stay ahead of emerging threats and differentiate your offerings.

Why eCommerce Hub?

Full Market Visibility

Full Market Visibility

Access data and insights for both owned and external retail platforms, providing a complete view of your eCommerce landscape.
Tailored Actions for eCommerce Teams

Tailored Actions for eCommerce Teams

Get role-specific recommendations aligned with key KPIs, enabling you to drive performance with precision.
Data Driven Decisions

Data-Driven Decisions

Make strategic decisions backed by consumer feedback and retail insights—no guesswork required.
Real Time Guidance

Real-Time Guidance

See what actions to take, when to take them, and how to maximize ROI across owned and retailer platforms.

Book a Walkthrough

Transform eCommerce feedback into immediate, data-backed actions with eCommHub–your partner in optimizing conversions, enhancing customer experience, and driving revenue growth.

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