Discover why consumers are returning products and address issues quickly

See what competitors launch, how they’re rated, and where you stand.

Use trending topics and insights to guide enhancements that align with market needs.

Measure a product’s performance within its category by analyzing sentiment, strengths & weaknesses

Monitor product launch performance, identify challenges & take action

Identify what drives customers to choose your product over competitors

Topics audiences are actively engaging with.

See new competitor launches entering the conversation.

Early indicators of potential crises or reputation risk.

See exactly how you stack up, and where you can outperform

Evaluate organic vs. incentivized feedback. Distinguish between signals & noise.

Analyze your own social content.

Identify product strengths, weaknesses, opportunities and threats using VoC.

Leverage insights from multiple sources to get a full, unbiased perspective

Benchmark shift in consumer behavior using 24 months category-level data

Understand what influences customer ratings and take steps to improve them.

Generate online surveys based on category benchmark data and distribute to millions of potential buyers

Identify consumer pain points and areas where demand is not being met.

Enhance PDPs with embedded, AI-powered review summaries to improve customer trust and drive sales

Gain a 360° view of the online shopping journey to deliver a seamless experience

Benchmark product pricing across sales channels to identify correct price point

See what competitors launch, how they’re rated, and where you stand.

See what’s coming before it’s everywhere

Work with creators who align with your brand

Know where and how your brand appears, even when untagged

Fix what’s broken straight from the customer’s point of view

Catch backlash before it explodes or amplify a breakout hit

Innovation Testing, Concept validation, product defect and returns analysis

Campaign planning, messaging, rebranding, packaging, claims testing

Consumer Profiling, Trend Identification, Market Segmentation, Path to Purchase

NPS, production launch tracking, market performance, shopper behavior

Speed up the onboarding process, improving the entire customer experience across channels.

From conversations to insights to revenue across all channels

Interactive chatbots engage visitors and drive sales

Automatically route all customer conversations to one unified inbox

Track performance across 100M+ products, by engagement, revenue, units sold, MoM growth, and more.

Size opportunities by capturing rising categories as they emerge to align product assortments with demand.

Unlock new products in your category and learn sales data across the entire competitive landscape.

Analyze at scale to see which formats, messages, and creators directly spark sales.