Revuze has created the world’s largest data base of customer preferences on over 1 million products, based on analysis of verified customers reviews on the major retail websites.
Revuze is a startup with a mission to revolutionize the way in which market research is being conducted by collecting millions of consumer reviews from the top e-tailers and turning them into actionable insights at a click. The most world renowned brands in the electronics, cosmetics, apparel, hygiene and food industry, are currently using Revuze to improve their competitive positioning and product development/innovation road map.
We are seeking a dedicated Technical Support Specialist with a focus on Big Data and Data Engineering domain to join our team. In this role, you will be responsible for troubleshooting and resolving technical issues on complex systems.
You will play a pivotal role in establishing and managing support know-how, enhancing issue-resolution capabilities, and ensuring customer problem-solving within this specialized domain. You will collaborate closely with cross-functional R&D teams, including data scientists, data engineers, quality assurance experts, and product teams. Additionally, you will contribute to the improvement of service level agreements (SLAs) and key performance indicators (KPIs) to measure our team’s success in the big data and data engineering arena.
What You’ll Do
Who You Are
Be a part of the Revuze journey and help disrupt the market. This is an opportunity for you to work with top-notch brands.