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Consumer Insights Blog

Your Go-to Blog for Actionable Consumer Insights, Tips and Best Practices on Everything Voice of Customer

Latest Post

5 Effective Ways to Measure Brand Perception
5 Effective Ways to Measure Brand Perception
Let’s face it—your brand isn’t just what you say it is. It’s what people say it is. In today’s experience economy, brand equity is built—or broken—by...
Donna Perlstein

Donna Perlstein

Apr 16, 2025 ‧ 3 MIN.
All Articles Consumer Insights E-commerce General Innovation Marketing Product News
What Are The 3 Core Key Needs For CX analytics?

What Are The 3 Core Key Needs For CX analytics?

The CX analytics market is a multi-billion $ market. Learn What Are The 3 Core Key Needs For CX anal...

Simone Somekh

Nov 8, 2019 ‧ 4 MIN.
How Do Amazon Fake Reviews Kill CX Analytics? (2020)

How Do Amazon Fake Reviews Kill CX Analytics? (2020)

The surge in fake reviews is not a problem just for consumers. It can potentially be a huge problem ...

Boaz Grinvald

Oct 30, 2019 ‧ 4 MIN.
Revuze Next Generation Solution is Here!

Revuze Next Generation Solution is Here!

Revuze Next Generation Solution is Here! Find out how what new technologies we are using to lead the...

Boaz Grinvald

Oct 28, 2019 ‧ 3 MIN.
2 Mega CX Trends That Are Changing The Industry and Can’t be Ignored

2 Mega CX Trends That Are Changing The Industry and Can’t be

CX Trends That Can't Be Ignored: 71% of consumers agree that genuine UGC in the form of customer rev...

Boaz Grinvald

Oct 22, 2019 ‧ 4 MIN.
How to measure customer satisfaction in 5 easy steps

How to measure customer satisfaction in 5 easy steps

In this article we will learn how to measure customer satisfaction in 5 easy steps...

Boaz Grinvald

Oct 8, 2019 ‧ 5 MIN.
How Revuze’s cutting edge customer insight solution eliminates the need for customer satisfaction surveys

How Revuze’s cutting edge customer insight solution elimi

Revuze came up with a much better and scale-able solution, which provides trustworthy results, and d...

Boaz Grinvald

Oct 1, 2019 ‧ 6 MIN.
How brands implement predictive analytics and social listening to improve their customer experience

How brands implement predictive analytics and social listening

The role that social media plays for brands has been evolving and changing ever since social media c...

Boaz Grinvald

Sep 22, 2019 ‧ 6 MIN.
5 Ways Big Data Customer Analytics Can Impact Business Results

5 Ways Big Data Customer Analytics Can Impact Business Results

In this article, we will explore some important topics, such as “customer analytics,” “custome...

Boaz Grinvald

Sep 5, 2019 ‧ 5 MIN.
What Is Social Sentiment?

What Is Social Sentiment?

Social media sentiment or Social Sentiment is the feeling or attitude people express on social media...

Boaz Grinvald

Aug 8, 2019 ‧ 5 MIN.
What Is Text Analytics?

What Is Text Analytics?

Text analytics is an automated process to analyze unstructured text and extract useful information f...

Boaz Grinvald

Aug 2, 2019 ‧ 5 MIN.
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