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- How Brands Can Diagnose Their Sales Funnel With Sentiment Analysis (2021 Guide)January 11, 2021In this article, we will explain how brands can diagnose their sales funnel with sentiment analysis when applied to eCommerce ratings and reviewsRead More
- The Amazon Counterfeit Products Problem Quick Guide (2021 Updated)January 5, 2021The Covid-19 phase has accelerated the dominance of eCommerce. The risks involved will also increase. The combined efforts of the brands, retailers, governments, and consumers can resolve the counterfeiting problem in the long run.Read More
- 3 Predictions for Consumer Insights in 2021December 29, 20202020 Is about to end and our analyst are sharing their top 3 predictions for Consumer Insights for 2021Read More
- 15 Handpicked Customer Experience Management ResourcesDecember 28, 2020This past year has had its challenges. 2020 was a year of reckoning and changes, including a global pandemic that has reshaped consumers and markets. Following is a collection of fifteen insightful resources on customer experience management handpicked by our CX experts.Read More